![Podcast For Business with Steve Twynham](https://mcdn.podbean.com/mf/web/5uxmjb/Podcasts_For_Business_1_615a52b1-e287-d169-b8c3-b899dcbe6e54.png)
Episodes
![Conversations with Jon Kersey on the Art of Negotiation](https://pbcdn1.podbean.com/imglogo/image-logo/16923770/With_Steve_Twynham_2__abwvnt_300x300.png)
Thursday Mar 21, 2024
Conversations with Jon Kersey on the Art of Negotiation
Thursday Mar 21, 2024
Thursday Mar 21, 2024
Welcome to a new episode of the Cybèle podcast that dives deep into the world of negotiation skills with Jon Kersey, a renowned negotiation expert. From humble beginnings in retail to high rank in the finance industry, Jon unpacks his career path and the importance of consistent learning for professional growth. Examine his fusion of neurolinguistics, profiling tools, and practical experience to provide a unique perspective on the negotiation process.
Throughout the conversation, Jon Kersey emphasises core essentials like understanding human behaviour, clear communication, and a personalised approach to meet client needs. He highlights the importance of managing emotions and focusing on specific goals in the negotiation process, making this an invaluable resource whether you negotiate for business contracts or family trips.
This episode offers insights into the Harvard approach to negotiation, characterised by honesty and objectivity. You'll also learn about John's 4-4-2 communication rule and how personality traits can significantly impact negotiation outcomes. This interview underscores the significance of truly understanding the language of your negotiation partner for successful results.
Dive deeper into the intricacies of negotiation, with discussions on planning, body language, tone of voice, setting negotiation boundaries, and the benefits of understanding your counterpart. Listeners will acquire practical tools to manage negotiation conflicts and learn valuable tactics like 'compete and control', 'avoiding', 'accommodating', 'compromising', and 'collaborating'.
The episode concludes with some final advice on negotiation skills, encouraging authenticity, ethical behaviour, strategic planning, and constant learning. For further guidance, Cybèle invites listeners to reach out to Cybèle, a UK-based management training company for customised negotiation skills development. Listen to today's episode and equip yourself with effective negotiation strategies to succeed in any scenario.
Jon Kersey – Senior Training Consultant
![A Deep-Dive into Cybele's Unique Management Training Approach](https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog16923770/Untitled_design_3j7d7i_300x300.png)
Thursday Mar 14, 2024
A Deep-Dive into Cybele's Unique Management Training Approach
Thursday Mar 14, 2024
Thursday Mar 14, 2024
Join host Steve Twynham as he explores the unique ethos of Cybelè, a renowned UK-based management training company, in this engrossing episode of the Cybele Podcast. Listen to Carole and Gary, the company's founders, share their career journeys and their venture as business partners at Cybelè.
Join into their interesting conversation, where Carole illuminates the strategic decision process that led to the invitation of Gary as a co-owner while Gary offers an insightful glance at his transition from a hesitant trainer to an enthusiastic learner of various training models. Their collective passion for learning and leadership is utterly contagious and prevails throughout this enlightening interaction.
Discover Cybelè's unique approach in providing bespoke training solutions, focusing on resolving specific business challenges rather than implementing generic solutions. The conversation highlights Cybelè's expertise in client experience, management, and leadership, ensuring the successful development of critical business skills.
Dive deeper as this episode unravels the wide array of services provided by Cybelè, a management training company that was founded in 1999. Cybelè's strength lies in utilising a diverse range of sophisticated learning techniques, both onsite and virtual. Their innovative techniques tap into various domains, including positive thinking and nutrition, ensuring a holistic approach to learning.
With a dedicated commitment to address their clients' needs, ranging from negotiation skills to numerical competence, Cybelè builds effective solutions. However, the commitment to lifelong learning is what truly sets them apart. The Cybelè team offers unique insights into how they have evolved and adapted in the face of changing global dynamics, all the while maintaining impeccable confidentiality.
Concluding this eye-opening conversation, Steve sums up the impressive work done by Cybelè in various sectors including accountancy, banking, insurance, and technology, across diverse geographical areas. Cybelè's successful training methods not only impart valuable skills but also stimulate team bonding and cooperation. The compelling testimonials speak volumes about the transformative impact of Cybelè's training both professionally and personally.
The future for Cybele looks promising, steadfast in its mission to nurture raw talent and replicate its impactful face-to-face training experiences in the blended learning landscape. Get more details about the services Cybele provides on their website www.cybele.uk.com and on their LinkedIn page 'Cybele Training and Consultancy'.
![The Evolution and Future of App Development with Russ from Boom Software](https://pbcdn1.podbean.com/imglogo/image-logo/16923770/With_Steve_Twynham_2__abwvnt_300x300.png)
Thursday Mar 07, 2024
The Evolution and Future of App Development with Russ from Boom Software
Thursday Mar 07, 2024
Thursday Mar 07, 2024
Welcome to this insightful episode of 'Podcast For Business' with your host Steve Twynham. In this riveting discussion, we are joined by Russ, a pioneering tech entrepreneur from Boom Software, who shares his fascinating insights into the rapidly advancing world of app development. Join us as we explore the significant shifts in technology over the past quarter-century, the process behind creating impactful apps, and the integral role of good communication in enhancing business-customer interactions.
With this episode, we also shed light on the rising tendency of startups and entrepreneurial entities to integrate mobile apps into their business strategies. Discover how these apps not only revolutionise businesses but also reduce redundancies and optimise efficiency by synchronising with existing systems like CRMs. Get a close look at the unique challenges and rewards of app development and learn how to avoid pitfalls in this industry, directly from an experienced technology entrepreneur.
As we further delve into our enlightening discourse, Russ, a seasoned veteran in the world of app development, illuminates the fundamental paradigm shift towards truly innovative mobile applications. Discover why leading tech giants like Google and Apple have played an essential role in setting a higher standard for app development, pushing developers to enhance the user experience beyond the basic website.
The Boom Software team’s unwavering commitment to providing superior customer service sets them apart in the competitive landscape of app developers. Discern the significance of remarkable after-service in ensuring the product's longevity and keeping up with the ever-changing demands of users, while navigating the dynamic world of app development.
Russ then takes us into the foreseeable future of his arena, stoking the fires of innovation and creative bravery. This episode concludes with an invitation to listeners to connect and engage, demonstrating their dedication to helping businesses prosper in the digital world. Tune into this episode for valuable insights you wouldn't want to miss!
For more information about Russ and his team, visit their website at boomsoftware.co.uk.
![Winning Strategies for Business Success](https://pbcdn1.podbean.com/imglogo/image-logo/16923770/With_Steve_Twynham_2__abwvnt_300x300.png)
Tuesday Feb 27, 2024
Winning Strategies for Business Success
Tuesday Feb 27, 2024
Tuesday Feb 27, 2024
In this enlightening episode of Podcasts for Business, host Steve Twynham introduces us to John Conroy, a tenacious entrepreneur and expert marketing coach. In a conversation teeming with sage insight, John takes us through his entrepreneurial journey, starting with his stint at M&S, founding his own thriving print business, and his present-day role as a dynamic marketing coach.
Listeners in any business category can look forward to gaining essential knowledge on forming efficient marketing strategies. John underscores the importance of comprehensively understanding one's customer acquisition costs and the need for accurately measuring outcomes. He also shares his unique perspective on the necessity of identifying one's ideal customer and the benefits of focusing on one strategy at a time.
Learn from John's personal experience and pick up valuable tips on ways to enhance your marketing methods and understand the metrics that truly count. Be prepared to be moved by his journey and find out how to handle the challenging choices in business and marketing with more confidence.
In a conversation marked by cordiality and engrossing insights, John from SuccessCollective.co.uk extends a rich array of practical advice. Entrepreneurs would find relevance in our discussion as it explores areas like client-centric marketing strategies, delivering information effectively through websites, and marketing specificity.
John takes us beyond conventional topics and highlights the merits of transparency, authenticity, and consistency in online presentations. Additionally, we delve into the significance of understanding customer lifetime value and the earnest need to measure the impact of marketing efforts.
This episode offers additional discussions around using video content for marketing, the indispensability of marketing specificity, and an introduction to John's instructive marketing masterclasses. Designed to enable entrepreneurs to elevate their marketing strategies and grow their enterprises, this episode provides a sure pathway to mastering the nuances of marketing.
Podcasts for Business in collaboration with Network B2B is presented and produced by Steve Twynham. For focused networking in a comfortable setting, visit www.networkb2b.co.uk. To share news about your business, email steve@stevetwynham.com.
![Steve Stobo - Helping you to create order out chaos.](https://pbcdn1.podbean.com/imglogo/image-logo/16923770/With_Steve_Twynham_2__abwvnt_300x300.png)
Thursday Feb 15, 2024
Steve Stobo - Helping you to create order out chaos.
Thursday Feb 15, 2024
Thursday Feb 15, 2024
Join us in an enlightening episode of the 'Podcast for Business' featuring Steve Twynham and special guest, Steve Stobo, director at CCS.
We conduct a deep dive into the transformative benefits of ISO 9001, an internationally recognised standard for quality management.
Discover how implementing ISO 9001 can bring order to a chaotic business environment, ensure consistency across operations, and effectively handle potential issues like customer complaints or supplier mismanagement. Through an engaging discussion with Steve Stobo learn first hand how continual improvement, effective risk management, and heightened customer satisfaction can be achieved through adherence to ISO 9001.
We highlight real-life scenarios showcasing the critical need for a strong risk management plan and a streamlined complaint handling process. Whether a giant corporation or small business, adopting the ISO 9001 standard can set you on a trajectory for growth and profitability.
Steve shares illuminating insights on introducing the ISO 9001 standard into your business procedures, transforming disorder into streamlined operations. The conversation delves into how ISO 9001 promotes consistent service, efficient resource use, process improvement and maximises customer satisfaction.
We stress on the importance of complete commitment to enacting these processes in pursuit of the certification. Further, Steve shares his ISO 9001 certified success story that paved the way to larger business contracts than ever before.
In the podcast's conclusion, learn about resources available for businesses looking to adopt ISO 9001.
This podcast episode is a product of a partnership between Steve Twynham and Network B2B. You can reach out to Steve on LinkedIn or visit www.ccsrisk.com to explore the possibilities of transforming your business with ISO 9001.
![Talking self- care and much more with Catherine Evans.](https://pbcdn1.podbean.com/imglogo/image-logo/16923770/With_Steve_Twynham_2__abwvnt_300x300.png)
Thursday Nov 16, 2023
Talking self- care and much more with Catherine Evans.
Thursday Nov 16, 2023
Thursday Nov 16, 2023
In this episode Steve is joined by Catherine Evans to talk about well-being and much more.
Catherine shares some great insights about well-being, hypnotherapy and counselling and the work she does to help people to live a more balanced life.
When you get caught up in the busyness of life, constantly being pulled in all directions and quite frankly, feeling overwhelmed with everything it can feel like life is just getting too much to cope with. And why is it that some people seem to breeze through life with everything running smoothly while others seem to have one thing after another to cope with? Even though we all have life’s ups and downs to deal with from time to time, it’s something that not everyone wants to be open and talk about.
The good new is that support is just a call away.
Enjoy the podcast.
![Mission ISO Possible.](https://pbcdn1.podbean.com/imglogo/image-logo/16923770/With_Steve_Twynham_2__abwvnt_300x300.png)
Thursday Nov 09, 2023
Mission ISO Possible.
Thursday Nov 09, 2023
Thursday Nov 09, 2023
Going for an ISO Certification can seem like Mission Impossible and overwhelming.
The good news is that is that it does not have be this way.
In this podcast Steve Stobo from CCSRISK talks about Mission ISO possible.
For businesses new to ISO Standards or those with existing ISO systems, CCS RISKS managed service seamlessly adapts to your needs. Whether you're just starting or already have an ISO Management System in place, they provide tailored support throughout your journey.
Steve talks about the services CCS RISK provide.
Check out the previous podcasts with Steve about ISO.
”ISO Unravelled: Decoding the Secret Language of ISO Standards”
Is your business playing its part in saving the planet ?
Are you keeping yourself and your people safe and healthy?
How much would it cost your business if you were hacked?
Zombies, UFO’s and Business Continuity
How do the ISO Avengers make you a super hero?
From Chaos to Certification: A Hero’s Guide to ISO Implementation
Journey to Excellence -The Road to ISO Certification
The Chronicles - ISO Audits Demystified
![The Chronicles - ISO Audits Demystified](https://pbcdn1.podbean.com/imglogo/image-logo/16923770/With_Steve_Twynham_2__abwvnt_300x300.png)
Thursday Nov 09, 2023
The Chronicles - ISO Audits Demystified
Thursday Nov 09, 2023
Thursday Nov 09, 2023
Is there different types of audits that businesses need to go through and monitor to achieve and improve their ISO Certification?
Steve Stobo from CCSRISK joined me to answer this question and share much more information about the importance of audits.
Check out the previous podcast with Steve about ISO standards/certification.
”ISO Unravelled: Decoding the Secret Language of ISO Standards”
Is your business playing its part in saving the planet ?
Are you keeping yourself and your people safe and healthy?
How much would it cost your business if you were hacked?
Zombies, UFO’s and Business Continuity
How do the ISO Avengers make you a super hero?
From Chaos to Certification: A Hero’s Guide to ISO Implementation
Journey to Excellence -The Road to ISO Certification
![Image](https://mcdn.podbean.com/mf/web/xk8uiv/Add_a_subheading_2_e2d07892-9612-0b38-e3e5-e2fbeaf9936e.png)
Podcast For Business in Partnership with NetworkB2B
Podcast for business is about helping businesses share their knowledge, expertise, details of events, workshops and seminars with the wider business community.
In collaborating with the host the podcast is great way for guests to expand their network.